State/Area: Louisiana

Regional Area: Louisiana All

Primary Background:

Secondary Background:

Job Number: JN -032022-6221

CLS is looking for a Director of Operations for our client in New Orleans, La. This is a Direct Hire opportunity! The Director of Operations will oversee the day-to-day activities of the company, ensuring that the organization is managed and performing efficiently and effectively.


Supervisory Responsibilities:

·     Participates in the hiring and training of departmental managers.

·     Organizes and oversees the work and schedules of departmental managers.

·     Conducts performance evaluations of managerial staff that are timely and constructive. 

·     Supervises the handles discipline and termination of employees as needed and in accordance with company policy.


·     Establishes quantitative and qualitative metrics, guidelines, and standards by which the company’s efficiency and effectiveness can be evaluated; identifies opportunities for improvement.

·     Reviews, analyzes, and evaluates business procedures.

·     Implements policies and procedures that will improve day-to-day operations.  

·     Ensures work environments are adequate and safe. 

·     Oversees all departments, ensuring each is reaching goals set by departmental and company leadership.

·     Hold weekly management meetings and individual one-on-one management meetings to coach, debrief and solve problems.

·     Directly communicate daily with CEO to debrief and inform on ongoing projects.

·     Plans, directs, controls, implements, evaluates, monitors, and forecasts budgets and cost of sales in each division to achieve financial objectives. 

·     Communicates and explains new directives, policies, or procedures to managers; for major changes, meets with entire operations staff to explain changes, answer questions, and maintain morale.

·     Maintain a consistent leadership presence in both Clinical and Administrative spaces.

·     Improves customer service and satisfaction through policy and procedural changes.

·     Leads coordination and integration of efforts among all divisions to produce smoother workflow and more cost-effective business processes.

·     Negotiates vendor contracts and oversees all new business ventures.

·     Projects a positive image of the organization to employees, customers, industry, and community.

·     Performs other related duties as assigned.


Required Skills/Abilities:

·     Thorough understanding of practices, theories, and policies involved in business and finance.

·     Superior verbal and written communication and interpersonal skills.

·     Superior managerial and diplomacy skills.

·     Extremely proficient in Microsoft Office Suite or related software. 

·     Excellent organizational skills and attention to detail.

·     Excellent analytical, decision-making, and problem-solving skills.

Education and Experience:

·     Degree in Business Administration or Business related degree required. 

·     Extensive and diversified background with at least 10 years of related experience.

Physical Requirements:

·     Prolonged periods sitting at a desk and working on a computer.

·     Must be able to lift up to 15 pounds at times.


If your experience meets the qualifications listed, please apply now and email a current resume to [email protected]. A member of our Operations team will contact applicants with relevant experience and qualifications for the position.