State/Area: Louisiana

Regional Area: Louisiana All

Primary Background:

Secondary Background:

Job Number: JN -122021-5803

CLS is looking for Help Desk Technicians for our client in New Orleans, La. Contract to hire opportunity available for those who put their best feet forward!

Responsibilities Include:

  • Responding to queries on the phone, via email, in person, or through remote access.
  • Offering technical assistance on the delivery, configuration, set up, maintenance, and troubleshooting of computer systems, hardware, and software.
  • Training computer users.
  • Training other staff on troubleshooting and diagnosing problems.
  • Gaining feedback from customers to improve training methods.
  • Writing and editing training manuals.
  • Running reports and analyzing common complaints and problems. 

Requirements:

  • An Associate's degree in computer science or related field.
  • A strong working knowledge of computer systems, hardware, and software.
  • Good problem-solving, analytical, and team-working skills.
  • Excellent communication and interpersonal skills.
  • An openness to learning new technologies. 

If your experience meets the qualifications listed, please apply now and email a current resume to [email protected]. A member of our Operations team will contact applicants with relevant experience and qualifications for the position.