Regional Area: Louisiana All
Job Number: JN -122021-5803
CLS is looking for Help Desk Technicians for our client in New Orleans, La. Contract to hire opportunity available for those who put their best feet forward!
- Responding to queries on the phone, via email, in person, or through remote access.
- Offering technical assistance on the delivery, configuration, set up, maintenance, and troubleshooting of computer systems, hardware, and software.
- Training computer users.
- Training other staff on troubleshooting and diagnosing problems.
- Gaining feedback from customers to improve training methods.
- Writing and editing training manuals.
- Running reports and analyzing common complaints and problems.
- An Associate's degree in computer science or related field.
- A strong working knowledge of computer systems, hardware, and software.
- Good problem-solving, analytical, and team-working skills.
- Excellent communication and interpersonal skills.
- An openness to learning new technologies.
If your experience meets the qualifications listed, please apply now and email a current resume to [email protected]. A member of our Operations team will contact applicants with relevant experience and qualifications for the position.